Question 1

Where can I buy the products listed on this website?

Accepted Answer

We are a wholesale distributor. Please use the "Dealer Locator"; on our website to find
authorised retail stores near your postcode that stock our products. If you need
assistance locating a particular item, feel free to email us
enquiries@musicandaudio.com.au and we will help you find a retailer.

Question 2

Do you supply spare parts for your imported products?

Accepted Answer

We sell certain spare parts directly to the public. However, some specific parts can only
be supplied to certified repairers to ensure proper installation and service. For pricing
and availability, please email us at service@musicandaudio.com.au

Question 3

Do you support artists or influencers?

Accepted Answer

If you are an artist or influencer interested in partnering with us, please email
enquiries@musicandaudio.com.au to discuss potential collaborations.

Question 4

How does the product warranty work?

Accepted Answer

For any product issues or warranty service, please contact the retailer where you made
your purchase first. They will assist you with the warranty process.

Question 5

Can the public pick up purchased goods from your warehouse?

Accepted Answer

Yes, public pickup from our warehouse is available by prior request and arrangement
only. Please contact us in advance to schedule a convenient pickup time. All sales must
be finalised with the retailer before collection.

Question 6

Is warranty support available for products bought overseas?

Accepted Answer

Warranty and service for products purchased outside Australia must be handled through
the original place of purchase.