Warranty Information

 
Brand  Category  Limited Warranty 
Artesia  Piano and Home Studio Range 1 Year 
Ashdown Bass Guitars and Amps 5 Years
Conner  Piano Benches  1 Year
Crafter Acoustic Instruments 1 Year
Drum n Base Rugs N/A
EFNOTE Electronic Drum Kits 2 Years 
ENGL Guitars, Amps, Electronics 2 Years 
Fulltone USA Effects Pedals 5 Years
HK Audio  Pro Audio  5 Years Registered
Hughes and Kettner  Guitar Amps  3 Years Registered
Jackson Audio  Effects Pedals 5 Years
Kurzweil Piano Stage and Home Piano 2 Years 
Mammoth Gear Cases, Bags, Stands. 1 Year
Mammoth Cables Cables  1 Year/Limited Lifetime on MAM FLEX
Meters  Headphone  1 Year
Reverend  Electric Guitars and Basses 1 Year 
REVV Guitar Amps  1 Year/5 Years on Generator Heads
Suhr Guitars, Amps, Electronics Guitar and Bass 1 Year/ Amps 5 Years

 

WARRANTY DOES NOT APPLY TO THE FOLLOWING. - Normal wear and tear, improper use of the item, unsuitable
storage of item, damage by insects or vermin. - Damaged caused by an unauthorised technician or any
modifications to the product. - Warranty does not apply to consequences of environmental events, floods, fires,
thunderstorms or exposure to water, heat, or smoke. - Warranty does not apply to products that have been
incorrectly installed, used with the incorrect voltage, incorrect power supply, or hired out to a third party.


3-MONTH WARRANTY ON VALVES.


12-MONTH WARRANTY ON ALL POWER SUPPLIES.


WARRANTY IS NOT COVERED IF AN INCORRECT POWER SUPPLY HAS BEEN USED.


ALL WARRANTIES MUST BE PROCESSED THROUGH THE AUTHORISED MUSIC AND AUDIO RESELLER WHERE THE GOODS WERE PURCHASED. PROOF OF PURCHASE IS REQUIRED FOR ALL CLAIMS.